Visitors stay on the page
A question about a product, a service or a delivery detail should not require a new account. Visitors write inside your website and see your answer there, with the information they were reading still close at hand.
Free chat for your website. Reply from Telegram.
Visitors write on your website, you reply from Telegram, and your answer appears in the website chat. Visitors do not need a Telegram account or another app.
Free website chat. A real person answers.
Illustrative conversation
TelegramIn your Telegram
Of course. Tell me what you need, and we can work through the options.
This is a made-up example showing the message path, not a customer testimonial or a promise of response time.
A short path from a question to your answer
Reply where you already communicate
Telegram becomes an operator interface for website conversations. You can answer from your phone as part of your working day. The web inbox offers another way to handle messages when you are at your desk.
Keep your websites in view
Manage multiple websites and use the visitor's page context to understand the question. Choose from 20 interface languages for the experience your audience sees. Interface localization does not translate the messages people write.
Website → Telegram → website
Start with one site and one simple test conversation. Decide who will answer, when they will be available and what contact option visitors should use for matters that need a longer follow-up. A chat is most useful when its working routine is clear.
Integration instructionsAdd your website
Create an account and register the website you want to connect. Review the widget settings and choose an interface language that suits the page. Keep your existing contact information visible so visitors can choose their preferred route.
Install and connect
Follow the integration instructions to place the widget on your website and connect Telegram for operator replies. If someone else manages your site, share the installation instructions with them and agree which account should remain under your control.
Try both sides
Open the site as a visitor, send a harmless sample question and reply from Telegram. Check that the response appears in the same website conversation on desktop and mobile. This test establishes the actual message path before customers rely on it.
Built around everyday questions
Visitker fits projects that want a direct conversation with a person and already use Telegram. A shop owner can clarify a product detail, a service business can discuss a request, and a studio can organize chat installation across client websites.
- Independent projects and small businesses
- Shops answering product and delivery questions
- Web studios managing several client websites
Choose a chat that fits your work
Explore ten practical guides covering free chat, Telegram replies, shops, services, multilingual audiences and agency handover. Our comparison guides explain trade-offs and link official vendor information so you can examine alternatives against your own needs.
What free website chat can do for a small project
Read the guide
Reply from Telegram while the visitor stays on your website
Read the guideMake website chat manageable for a small business
Read the guide
Use ecommerce chat to resolve a specific shopping question
Read the guide
Turn a service enquiry into a clear next step
Read the guide
A multilingual interface needs a multilingual support plan
Read the guide
Install client website chat with a clean handover
Read the guide
Visitker and Re:plain: choose by the working details
Read the guide
Visitker and Jivo serve different operating needs
Read the guide
Choose a live chat alternative by the work it must support
Read the guideBefore you connect
Is the website chat free?
The core Visitker website chat is free. Evaluate it against the conversations you actually need to handle. Free software still needs someone to answer, maintain the website installation and keep published service information accurate.
Do visitors need Telegram?
No. Visitors send and read messages in the website widget. Telegram is where the operator can reply; it is not an account requirement for the person visiting your website.
What does multilingual mean here?
Visitker offers 20 interface languages. These localize interface text, not the contents of customer messages. Plan human language coverage for your audience and tell visitors what languages your team can answer in.
Can I manage more than one website?
Yes, website management supports multiple sites. Keep each site's identity, responsible person and installation details clear. Before expanding, test the message path for every connected website so one site's questions are not confused with another's.
Can I answer outside Telegram?
The web inbox is another operator interface. Choose the working arrangement your team will use consistently, and check it with a test conversation. Publish realistic availability rather than assuming that an installed chat means someone is always online.
Make your first website conversation possible
Create your account, connect one website and check a complete visitor-to-operator exchange. Use a sample enquiry that contains no private customer information.
